Shipping Policy

How long does an order made online take to reach me?

We know your super excited to receive your new package , so we make it a point to see that orders are normally dispatched within 24 hours Monday to Saturday.

We try our best to deliver orders placed within Mumbai to be delivered within 48 hours of placing the order. Orders placed in other parts of India and it takes up to 3-7 working days depending on their location. Generally, custom-made products could take between 7-10 days to reach you.

However, we are not liable for any delays in delivery by our courier partners but especially due to restrictions placed due to the Covid -19 Pandemic. However, we are always here to assist you track your parcel.

What locations do we ship to ?

We at Pawzeez love all our furry patrons and try to deliver to most locations Pan India. If for some reason you are unable to place an order, do call us on our helpline and we would be assist.

What are your Shipping Charges?

Shipping Charges are calculated according to your location and weight of your parcel.

I haven’t received a confirmation email for my order.

At Pawzeez we make it a point to confirm your order immediately once placed. If you haven’t received a shipping confirmation email after 24 hours of making your order, please contact our Customer Service team to help you track and confirm your order. You can email our team at sales@pawzeezpetshop.com